July 2013
Beginner
384 pages
9h 41m
English
book
Operations Management For Dummies
by Geoffrey Parker PhD, MSE Mary Ann Anderson, Edward Anderson PhD
Content preview from Operations Management For Dummies
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Chapter 17
Considering Outsourcing
In This Chapter
Understanding outsourcing’s pros and cons
Deciding what to outsource and choosing a supplier
Managing outsourcing relationships
Atidal wave of outsourcing — a term meaning that a company hires another firm or firms to perform specific operations — has been hitting businesses throughout the United States since the 1990s. Before, firms typically only outsourced support tasks such as human resources management or janitorial services. Then came call centers and technical support. Nowadays, companies are even outsourcing the production and delivery of the products and services that make up their core business. If these production and delivery operations aren’t performed well, a firm’s costs can increase, customer service can suffer, brand reputation can be harmed, and market share can decline — sometimes fatally.
This chapter describes the pros and cons of outsourcing and highlights the three most important decisions for successful outsourcing. We also point out some critical factors of outsourcing, including product design and management.
Seeing the Upsides and Downsides of Outsourcing
Hiring a separate company to build a product or ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.