About the Authors

Mary Ann Anderson is an operations consultant and an adjunct professor in operations management at the University of Texas McCombs School of Business. She has served as the faculty advisor for the Supply Chain Management and Engineering route to business majors and teaches numerous courses, ranging from manufacturing and service operations management to project management to supply chain strategy and logistics, as well as being an instructor in the Master of Science in Technology Commercialization program. She received a master’s in engineering, concentrating in operations engineering, from the Massachusetts Institute of Technology. She received her bachelor’s in electrical engineering from Kettering University (formerly the General Motors Institute), with a minor in business administration.

Ms. Anderson is also an active consultant. She specializes in operations management, business process analysis and improvement, supply chain management, and project management. She has developed integrated strategy-marketing-operations computer simulations using the system dynamics computer simulation methodology for multiple firms, and she has published articles in such journals as The Systems Thinker.

Ms. Anderson has served as a manufacturing strategist for a start-up firm, and her consulting clients include such firms as Ford Motor Company, Sony Entertainment, HP, and Shell, as well as the National Aeronautics and Space Administration (NASA) and the state of Texas. Prior ...

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