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Operations Management For Dummies, 2nd Edition
book

Operations Management For Dummies, 2nd Edition

by Mary Ann Anderson, Edward J. Anderson, Geoffrey Parker
December 2021
Beginner
416 pages
11h 10m
English
For Dummies
Content preview from Operations Management For Dummies, 2nd Edition

Chapter 5

Designing Your Process to Match Your Product or Service

IN THIS CHAPTER

Bullet Classifying processes and balancing costs

Bullet Creating successful customer interfaces and back-office operations

Bullet Deciding between making to stock and making to order

Bullet Getting it to the customer

Bullet Using certain design techniques for specific products

When you’re designing processes to create a product or deliver your services, a good relationship between process and product makes your job as an operations manager easier. In other words, every aspect of a manufacturing process depends on the product you’re trying to create, and process design is a fundamental aspect of product development. Your product, whether it’s a widget or a service, drives process design, and your processes ultimately determine your costs and profit margins.

In this chapter, we classify processes along four dimensions and describe a concrete method for evaluating the costs associated with process design choices. We also explore the anatomy ...

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Publisher Resources

ISBN: 9781119843108Purchase Link