Performance measurement and improvement



Case study

In 1989, the staff at the Hollola Roll Finishing plant were given an ultimatum by Valmet Corporation, their parent company: Turn around the plant and make a profit within the next 18 months, or you will be shut down. Just 12 months later, the plant was not only making a profit, it had become Valmet's best-performing unit, and other plant managers – and even management professors ...

Get Operations Management: Policy, Practice and Performance Improvement now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.