January 2018
Intermediate to advanced
480 pages
236h 9m
English
The flow is as follows: Process structure, resource flexibility, capital intensity, and customer involvement are depicted in a cyclic pattern moving in both directions. The process structure feeds into layout. Capital intensity feeds into strategies for change, which feeds into effective process design. Features of each are as follows:
Process Structure
Customer-contact position, services
Product-process position, manufacturing
Layout
Block plan
Detailed layout
Customer Involvement
Low involvement
High involvement
Resource Flexibility
Specialized
Enlarged
Capital Intensity
Low automation
High automation
Strategies for Change
Process reengineering
Process improvement
Effective Design Process