January 2018
Intermediate to advanced
480 pages
236h 9m
English
book
Operations Management: Processes and Supply Chains, 12th Edition
by Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
Content preview from Operations Management: Processes and Supply Chains, 12th Edition
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Supplement B Waiting Lines
Learning Goals
After reading this supplement, you should be able to:
Identify the structure of waiting lines in real situations.
Use the single-server, multiple-server, and finite-source models to analyze operations and estimate the operating characteristics of a process.
Describe the situations where simulation should be used for waiting-line analysis and the nature of the information that can be obtained.
Explain how waiting-line models can be used to make managerial decisions.
Anyone who has ever waited at a stoplight, at McDonald's, or at the registrar's office has experienced the dynamics of waiting lines. Perhaps one of the best examples of effective management of waiting lines is that of Walt Disney World. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.