January 2018
Intermediate to advanced
480 pages
236h 9m
English
book
Operations Management: Processes and Supply Chains, 12th Edition
by Lee J. Krajewski, Manoj K. Malhotra, Larry P. Ritzman
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Decision Areas for Management
After analyzing a waiting-line problem, management can improve the service system by making changes in one or more of the following areas.
Arrival Rates. Management often can affect the rate of customer arrivals, through advertising, special promotions, or differential pricing. For example, hotels in the Caribbean will reduce their room rates during the hot, rainy season to attract more customers and increase their utilization.
Number of Service Facilities. By increasing the number of service facilities, such as tool cribs, toll booths, or bank tellers, or by dedicating some facilities in a phase to a unique set of services, management can increase system capacity.
Number of Phases. Managers can decide to ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.