Operations Management: Processes and Supply Chains, 12th Edition

Learning Goals in Review

Learning Goal	Guidelines for Review	MyLab Operations Management Resources
Explain how managers can change demand patterns.	Review the section “Managing Demand,” pp. 286–288. Focus on “Demand Management Options,” and the eight ways managers can change demand patterns.
Describe the two key decisions on making forecasts.	In the section “Key Decisions on Making Forecasts,”  p. 288–289, focus on the considerations for deciding what to forecast and choosing the right forecasting technique.
Calculate the five basic measures of forecast errors.	Review the section “Forecast Error,” pp. 289–292, to understand CFE, MSE, $\sigma ,$ MAD, and MAPE. Study Figures 8.2 (a) and (b) for an example. Solved Problem 2 shows an example ...