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Operations Management: Sustainability and Supply Chain Management, Twelfth Edition
book

Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

by Jay Heizer, Barry Render, Chuck Munson
February 2016
Intermediate to advanced content levelIntermediate to advanced
480 pages
219h 58m
English
Pearson
Content preview from Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Organizing to Produce Goods and Services

Student Tip

Operations is one of the three functions that every organization performs.

To create goods and services, all organizations perform three functions (see Figure 1.1). These functions are the necessary ingredients not only for production but also for an organization’s survival. They are:

  1. Marketing, which generates the demand, or at least takes the order for a product or service (nothing happens until there is a sale).

  2. Production/operations, which creates, produces, and delivers the product.

  3. Finance/accounting, which tracks how well the organization is doing, pays the bills, and collects the money. ...

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Publisher Resources

ISBN: 9780134422404