February 2016
Intermediate to advanced
480 pages
219h 58m
English
Before taking the self-test, refer to the learning objectives listed at the beginning of the chapter and the key terms listed at the end of the chapter.
LO 5.1 A product’s life cycle is divided into four stages, including:
introduction.
growth.
maturity.
all of the above.
LO 5.2 Product development systems include:
bills of material.
routing charts.
functional specifications.
product-by-values analysis.
configuration management.
LO 5.3 A house of quality is:
a matrix relating customer “wants” to the firm’s “hows.”
a schematic showing how a product is put together.
a list of the operations necessary to produce a component.
an instruction to make a given quantity of a particular item.
a set of detailed instructions about how ...