Operations Management: Sustainability and Supply Chain Management, Twelfth Edition

Self Test

• Before taking the self-test, refer to the learning objectives listed at the beginning of the chapter and the key terms listed at the end of the chapter.

1. LO 5.1 A product’s life cycle is divided into four stages, including:

   1. introduction.

   2. growth.

   3. maturity.

   4. all of the above.

2. LO 5.2 Product development systems include:

   1. bills of material.

   2. routing charts.

   3. functional specifications.

   4. product-by-values analysis.

   5. configuration management.

3. LO 5.3 A house of quality is:

   1. a matrix relating customer “wants” to the firm’s “hows.”

   2. a schematic showing how a product is put together.

   3. a list of the operations necessary to produce a component.

   4. an instruction to make a given quantity of a particular item.

   5. a set of detailed instructions about how ...