Chapter  9  Rapid Review

Main Heading Review Material MyOMLab
THE STRATEGIC IMPORTANCE OF LAYOUT DECISIONS (p. 370)

Layout has numerous strategic implications because it establishes an organization’s competitive priorities in regard to capacity, processes, flexibility, and cost, as well as quality of work life, customer contact, and image.

The objective of layout strategy is to develop an effective and efficient layout that will meet the firm’s competitive requirements.

 Concept Questions: 1.1–1.4
TYPES OF LAYOUT (pp. 370–371 359)

Types of layout and examples of their typical objectives include:

  1. Office layout: Locate workers requiring frequent contact close to one another.

  2. Retail layout: Expose customers to high-margin items.

  3. Warehouse ...

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