Operations Methods

Preface

The impetus for writing this book is the product of several conversations with friends and colleagues, an accumulation of professional experiences, and most recently, my interactions with business students and faculty regarding operations and process management improvements.

Nearly a decade ago, I retired from a long career that included individual and managerial responsibilities for a variety of engineering and business functions in several industries; many of these organizations were key players in the development of integrated circuit technology and computer applications. After a year or so working on restoring old cars, taking welding classes, and puttering around a small ranch property, the glow of retirement began to dim. When ...