Chapter 8

The Strategy Pillar of a Mature Organization

Chapters 7 to 11 walk through the full information technology (IT) assessment and optimization steps outlined over Chapters 1 to 6 for a large and mature company with a host of legacy IT systems. For illustration's sake, the company I am discussing is Uppland Industries, a fictitious diversified industrial concern introduced in Chapter 7.

Figure 8.1 illustrates the steps involved in optimizing and assessing IT.

Figure 8.1 Steps for Optimizing and Assessing IT

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The case study presented in this chapter covers all of the steps shown in Figure 8.1.

BACKGROUND

A view of the Strategy Pillar in the context of the IT Pillars Model (IPM) is shown in Figure 8.2.

Figure 8.2 Strategy Pillar in Context of IPM

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The Strategy Pillar is illustrated in the context of the path from strategy to delivery in Figure 8.3.

Figure 8.3 Strategy Pillar in Context of Path from Strategy to Delivery

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Over the remainder of the chapter, I both assess and cover optimization thoughts for each of the components of the Strategy Pillar—those of People, Process, and Technology.

PEOPLE

A view of the People component of the Strategy Pillar for Uppland is offered ...

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