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Optimizing and Assessing Information Technology: Improving Business Project Execution by K. Scott Proctor

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Chapter 11

The IPM Scorecard of a Mature Organization

Uppland's Information Technology (IT) Pillars Model (IPM) Scorecard is reviewed in this chapter. The IPM Scorecard translates qualitative assessment and optimization work into quantitative representations. As I covered the individual ratings for each cell across the scorecard over the past three chapters, I address the pillar and overall ratings for both the assessed and optimized IPM Scorecards in this chapter.

ASSESSED

Figure 11.1 offers a view of the completed assessed IPM Scorecard for Uppland Industries. The company's assessed values were lower for the Strategy and Project Management pillars than for the Operational Excellence Pillar.

Figure 11.1 View of Assessed IPM Scorecard for Uppland

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Pillar Ratings

Uppland has room to improve across the Strategy Pillar. Each of the three components of the pillar—People, Process, and Technology—rate as average. Given the maturity and size of this business, this is an area that should be given special attention.

Weakness across the Strategy Pillar can imply a lack of flexibility or agility in terms of the company's ability to change direction. The assessed Strategy Pillar from the IPM Scorecard is shown in Figure 11.2.

Figure 11.2 View of Assessed Strategy Pillar in IPM Scorecard

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