Live Broker Assistance
Sooner or later, the time will come when you urgently need the assistance of a live broker. Almost all brokerage firms provide a phone number to connect you with some kind of live assistance, but the quality of that assistance varies dramatically from one firm to another.
The first issue is how quickly you can get through to live assistance. Being on hold for 10 minutes could prove costly when trying to resolve a sensitive trade problem.
The second issue is the competence level of the person who takes your call.
Many brokerage firms have a severely limited staff of people who are thoroughly familiar with options trades. When you need help with an options trade, you want someone on the line who understands your problem. ...
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