Handling the timeout exception—Timer event
As you are aware, you have a Finalize Contract task. The idea is that contract finalization should be completed in a one-hour time frame. If the task is not completed in one hour, a Timer event attached to the task will catch the Human Task timeout. You will develop a subprocess to save quote with the status SLAVoilated, and when timeout happens on the Human Task, the process token will reach the subprocess and save quote to a location with the status "SLAVoilated".
How to do it...
I. Create a Catch subprocess
- Go to Component Palette | BPM | Activities and click on Sub Process.
- Click just below the Finalize Human task in the Contracts swimlane.
- This will open the Properties dialog. In the Properties | ...
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