Oracle Business Process Management Suite 11g Handbook

CHAPTER

1

BPM: Background

n September 2010, ebizQ (www.ebizq.net), an online IT publisher, invited its readers to “describe BPM in one sentence.” Responses ranged from BPM being something that allows us to “take control of all work activities” to a “way of thinking,” with all the usual definitions in between. Interestingly, in all the explanations that the responders provided, one theme was consistent—BPM (Business Process Management) helps an organization do its job better. The reason for this belief would not be hard to understand if we consider ...