CHAPTER 3Formatting and Sorting Report Data

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In this chapter, you begin developing reports by learning how to add, format, and sort columns. By this point in the report development process, you have identified the purpose and use of your report. One universal truth to report development, particularly for a new user of CRM On Demand, is to not fear the trial-and-error method. First, you will not damage any data in your On Demand database by playing with reports. Secondly, the more you poke around in the reporting area, the more you will learn and develop your own reporting style. This book can give you the specifics on how to build a report, but style is all up to ...

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