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Oracle CRM On Demand Deployment Guide by Louis Peters, Tim Koehler, Jeff Saenger

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Introduction

In less than a decade, the online delivery of software has transformed the business software landscape. The concept of online delivery is simple: A software company develops an application, hosts the software on its own servers, and makes it available to companies over the Internet. Companies sign up to use the application and pay for it on a subscription basis. No longer burdened with the time and expense necessary to maintain the software in-house, these companies are now free to focus on improving business processes and driving greater productivity and efficiency—the very reason they purchased the software in the first place.

From this simple concept, a whole new industry was born. Online delivery, also known as cloud computing ...

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