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Oracle CRM On Demand Deployment Guide by Louis Peters, Tim Koehler, Jeff Saenger

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CHAPTER 6Sample Oracle CRM On Demand Designs

What makes a design effective? At its most basic, an effective design meets your business requirements, is easy to configure and maintain, performs and scales well over time, and is consistent with the application’s intended use so it works well with future CRM On Demand features. The proof of an effective design is in the results— high adoption rates among your users, actionable information at your manager’s fingertips, and business process flows that are efficient and effective.

In this chapter, we’ll show you several implementations of a well-designed CRM On Demand application. We’ll highlight implementations across a number of industries and for various business needs, as well as some unique solutions ...

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