About the Authors

Scott Jesse (Colorado Springs, Colorado) has worked for Oracle since 1996 and is currently Customer Support Senior Manager for the Oracle RAC Assurance Team. He has worked with the Oracle RAC Assurance Team since 2007. Prior to this assignment, Scott’s primary focus was on clustering technologies. He has served as a Global Team Lead and as a member of the Advanced Resolution and Escalations Team within Oracle Support, providing him with a unique insight into the needs of Oracle technology customers. Scott is the coauthor of Oracle Database 10g High Availability with RAC, Flashback, and Data Guard and Oracle9i for Windows 2000 Tips & Techniques, both by McGraw-Hill/Oracle Press.

Bill Burton (United Kingdom) joined Oracle from ...

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