Chapter 1. When to Step Away from the Keyboard

Once, while attending an Oracle conference, I overheard a heated cell phone conversation with the phrase "Step away from the keyboard!" Things were not going well back at their office: the backup Database Administrator (DBA) was attempting to fix a problem and there was a debate about what to do next. The database was down and the less-experienced DBA was attempting to bring it up without investigating why it was down in the first place. Just taking an extra minute to look at the database alert log before attempting to bring up the database might prevent the need to do a time-intensive restore process from a backup. In this chapter, we shall take on the philosophy as well as the motivation behind ...

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