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CHAPTER
12
Oracle Order Management
imageustomers are the one thing on which every business depends. A business can ask its employees and suppliers to do things its way, but in general a business has to adapt to the customer rather than the other way around. Order Management satisfies customers’ needs for goods and services. It qualifies buyers, provides product price and availability information, and accommodates orders and delivery arrangements.
Order Management is customer oriented, sharing custody of the master customer data with the other subsystems ...

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