CHAPTER 12Order Management

Oracle currently offers an Order Capture product in the CRM applications and an Order Management product in the Enterprise Applications of the E-Business Suite. With Release 11i, Oracle has also offered Advanced Pricing. The Order Management applications cover the order desk and commercial management activities of a company. The Order Capture products manage orders that originate in the Sales Force Automation systems, Web store, and Telesales environments until they are under the responsibility of the commercial management. One piece of terminology that is different in the Order Management applications is Inventory Organization and Warehouse. They are synonyms. The term “warehouse” is used within the Order Management ...

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