CHAPTER 1Business Considerations for New Implementations

An enterprise resource planning (ERP) system is the backbone of knowledge for any organization, sending and receiving information along its nerves to each corner of the company. As with all living organizations, it will continue to grow, in a fashion that is both controlled and uncontrolled, and will require care and feeding throughout its life cycle. That life has many stages, as do all lives, beginning with birth (implementation), moving into the terrible twos of post–go live, and taking on the wonder of a child in a new world, gathering and supplying information as it moves throughout its world. Once it passes puberty, it will continue to gather and process knowledge, but at some point, ...

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