May 2010
Intermediate to advanced
320 pages
9h 17m
English
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CHAPTER 1Role of Self-Service Modules in an Organization
All organizations have processes that require forms to be filled out, approvals to be obtained, and then the information to be processed by other “service” departments within the organization, such as Human Resources or Accounting. These processes can be time intensive when the same data has to be rekeyed by multiple employees. A good example is expense reimbursement. Employees complete expense reports, often spreadsheet based, which are manually routed to managers for approval, and then to accounting for policy compliance and ultimate payment.
Adding corporate credit cards can increase the workload, where employees will have two different processes, one for submitting cash transactions ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.