Chapter 19. Siebel Workflow
The Siebel Workflow framework represents the foundation of business process automation in Siebel CRM applications. This chapter is the first of two in which we will learn basic and advanced configuration techniques for Siebel Workflow. The goal of this chapter is to gain deep understanding of Siebel Workflow and to learn basic techniques which enable us to create, test, publish, and manage workflow processes in Siebel CRM applications.
The chapter is structured as follows:
- Understanding Siebel Workflow
- Designing and creating workflow processes
- Simulating and testing workflow processes
- Publishing, activating, and managing workflow processes
- Invoking workflow processes
- Defining runtime events
- Defining decision steps
Understanding ...
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