Case study example: Decision steps and Siebel operations

The following requirement can be used to learn how to use decision steps and Siebel Operation steps in workflow processes: Each workflow process created for AHA should be enabled to create an activity record for verification purposes. The activity must be associated with the parent record and should only be created when the AHA Create Activity process property is set to TRUE.

The following procedure describes how to extend the AHA Synchronize Customer Documents workflow process with the decision logic described previously:

  1. Navigate to the AHA Synchronize Customer Documents workflow process.
  2. Check out or lock the workflow process if necessary.
  3. In the WF/Task Editor toolbar, click the Revise ...

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