Summary
In this chapter, we have explored how business activity monitoring differs from and is complementary to more traditional business intelligence solutions such as Oracle Reports and Business Objects. We have explored how BAM can allow the business to monitor the state of business targets and Key Performance Indicators, such as the current most popular products in a retail environment or the current time taken to serve customers in a service environment. We also looked at how BAM can be used to allow the business to monitor the current state of processes, both in aggregate and also drilling down to individual process instances.
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