11.2.2 Feedback Model
Change through Feedback
Another model of change is based on the assumption that individuals change if they get feedback on their behaviour, and also have a theoretical framework which shows that the current behaviour is dysfunctional. The feedback needs to be objective and non-threatening.
A good example of this model is the work done in schools on changing teaching style, using Flanker's theory of teacher's classroom interaction behaviour. The teachers learn how to score objectively a teacher's behaviour while teaching. The teacher's behaviour is scored every third second during the period of teaching. A scoring reliability of 98 percent (agreement between two scores) has to be established before scoring a teacher's behaviour ...
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