11.9 ACHIEVE MODEL OF PERFORMANCE
Paul Hersey and Goldsmith isolated seven variables related to effective performance management during the process of change. They are: (a) motivation, (b) ability, (c) understanding, (d) organisational support, (e) environmental fit, (f) feedback, and (g) validity. Next they put these factors together in a manner that managers could easily remember and use. One technique for making items on a list easy to remember is to make their first letter form a word, called an acronym. A seven-letter word that is synonymous with “to perform” is “achieve”. By substituting incentive for motivation; clarity for understanding: help for organisational support; and evaluation for feedback, the ACHIEVE model was developed. The ...
Get Organisational Change now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
