Organisational Change

8.3.7 Role Analysis Technique (RAT)

The role analysis technique intervention is designed to clarify role expectations and obligations of team members to improve team effectiveness. In an organisation, individuals fill different specialised roles in which they manifest certain behaviours. This division of labour and function facilitates organisational performance. Often, however, the role incumbent may not have a clear idea of the behaviour expected of him by others and, equally often, what others can do to help the incumbent fulfill the role is not understood. Iswar Dayal and John M. Thomas developed a technique for clarifying the roles of top management of a new organisation in India. This technique is particularly applicable for new teams, ...