This chapter considers national cultural characteristics. The problems inherent in defining national cultures are discussed, and the dangers of relying on stereotypes or caricatures are emphasised. The Hall contextual model is described, but most detail is reserved for the multidimensional model of national culture developed by Geert Hofstede. Each of the Hofstede dimensions is described and the implications for information management are discussed.
In this chapter I will explore the underlying level of our organisational culture model, national culture, or the characteristics associated with ‘the collective ...