This chapter focuses on the concept of information culture and how to apply this idea to your own organisation in order to identify particular problem areas and to work out appropriate solutions. A three-level framework for assessment is outlined, and the characteristics of each level are described. Suggestions are provided in order to use this tool in an organisation to diagnose its information culture.
Back at the start of this book I introduced the concept of information culture. Every organisation, no matter how large or small it is, regardless of ...