Affirming Employees: Moving to Us from Them

The bad news is that the problems created by human beings' ability to divide the world into we and they are worsened by their deep-seated inclination to behave in ways that boost the status of we at the expense of they.[17] The good news is that organizational arrangements do not have to enable these misbehaviors. Organizations create antidotes to bosses' we-boosting inclinations when they introduce unambiguously consistent policies and procedures that express their commitment to affirming the whole employee—as a contributor to the firm's operations, as a worker who is part of the community's job market, as a member of groups outside of the firm that make legitimate demands (e.g., families, religious ...

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