Chapter Review

MyManagementLab

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Questions for Review

  1. 1-1 What is the importance of interpersonal skills in the workplace?

  2. 1-2 What is the definition of organizational behavior (OB)?

  3. 1-3 How does systematic study contribute to our understanding of OB?

  4. 1-4 What are the major behavioral science disciplines that contribute to OB?

  5. 1-5 Why are there so few absolutes in OB?

  6. 1-6 What are the challenges and opportunities for managers in using OB concepts?

  7. 1-7 What are the three levels of analysis in our OB model?

Experiential Exercise Managing the OB Way

Divide the class into groups ...

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