Chapter Review


Go to to complete the problems marked with this icon. Decorative Images

Questions for Review

  1. 2-1 What are the two major forms of workplace diversity?

  2. 2-2 How does workplace discrimination undermine organizational effectiveness?

  3. 2-3 How are the key biographical characteristics relevant to OB?

  4. 2-4 How do other differentiating characteristics factor into OB?

  5. 2-5 What are the relevant points of intellectual and physical abilities to organizational behavior?

  6. 2-6 How can organizations manage diversity ­effectively?

Experiential Exercise Differences

The instructor randomly assigns the class into groups of four. It is ...

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