January 2016
Intermediate to advanced
480 pages
130h 6m
English
Content preview from Organizational Behavior, 17eBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Outcomes of Job Satisfaction
6 Identify three outcomes of job satisfaction.
Having discussed some of the causes of job satisfaction, we now turn to some specific outcomes.
Job Performance
As several studies have concluded, happy workers are more likely to be productive workers. Some researchers used to believe the relationship between job satisfaction and job performance was a myth, but a review of 300 studies suggested the correlation is quite robust.44 Individuals with higher job satisfaction perform better, and organizations with more satisfied employees tend to be more effective than those with fewer.
Organizational Citizenship Behavior (OCB)
It seems logical that job satisfaction should be a major determinant of an employee’s organizational ...
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