January 2016
Intermediate to advanced
480 pages
130h 6m
English
Content preview from Organizational Behavior, 17eBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter Review
MyManagementLab
Go to mymanagementlab.com to complete the problems marked with this icon.
Questions For Review
4-1 How are emotions different from moods?
4-2 What are the sources of emotions and moods?
4-3 What impact does emotional labor have on employees?
4-4 What is affective events theory?
4-5 What is emotional intelligence?
4-6 What are some strategies for emotion regulation?
4-7 How do you apply concepts about emotions and moods to specific OB issues?
Experiential Exercise The Happiness Test
Class members begin by taking out a piece of paper and recording the appropriate answer for themselves next to each of the words below. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.