Organizational Behavior, 17e

Using Intrinsic Rewards to Motivate Employees

1. 7 Identify the motivational benefits of intrinsic rewards.

We have discussed motivating employees through job design and by the ­extrinsic rewards of pay and benefits. On an organizational level, are those the only ways to motivate employees? Not at all! We would be remiss if we overlooked intrinsic rewards organizations can provide, such as employee recognition programs, discussed next.

Employee Recognition Programs

Laura makes $8.50 per hour working at her fast-food job in Pensacola, Florida, and the job isn’t very challenging or interesting. Yet Laura talks enthusiastically about the job, her boss, and the company that employs her. “What I like is the fact that Guy [her supervisor] appreciates ...