January 2016
Intermediate to advanced
480 pages
130h 6m
English
Remember that your communication mode will partly determine your communication effectiveness.
Obtain feedback to make certain your messages—however they are communicated—are understood.
Remember that written communication creates more misunderstandings than oral communication; communicate with employees through in-person meetings when possible.
Make sure you use communication strategies appropriate to your audience and the type of message you’re sending.
Keep in mind communication barriers such as gender and culture.
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