Chapter Review
MyManagementLab
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Questions for Review
14-1 What are the three types of conflict and the three loci of conflict?
14-2 What are the steps in the conflict process?
14-3 What are the differences between distributive and integrative bargaining?
14-4 What are the five steps in the negotiation process?
14-5 How do individual differences influence negotiations?
14-6 What are the roles and functions of third-party negotiations?
Experiential Exercise A Negotiation Role-Play
There are two scenarios to consider for this case; one is more distributive, the other more ...
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