Chapter Review


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Questions for Review

  1. 16-1 What is organizational culture, and what are its common characteristics?

  2. 16-2 What are the functional and dysfunctional effects of organizational culture?

  3. 16-3 What factors create and sustain an organization’s culture?

  4. 16-4 How is culture transmitted to employees?

  5. 16-5 What are the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture?

  6. 16-6 How does national culture affect what happens when an organizational culture is transported to another country?

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