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16-1 What is organizational culture, and what are its common characteristics?
16-2 What are the functional and dysfunctional effects of organizational culture?
16-3 What factors create and sustain an organization’s culture?
16-4 How is culture transmitted to employees?
16-5 What are the similarities and differences in creating an ethical culture, a positive culture, and a spiritual culture?
16-6 How does national culture affect what happens when an organizational culture is transported to another country?