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Organizational Behavior, Third Edition by Adrienne Colella, C. Chet Miller, Michael A. Hitt

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Chapter 2. Organizational Diversity

Exploring Behavior in Action: Diversity in the Los Angeles Fire Department

Melissa Kelley had a rich background in firefighting. Early in life, she learned from her grandfather, who worked as a firefighter. In college, she learned through coursework as a fire-science major. After college, she spent five years learning and honing her skills as a firefighter with the California Department of Forestry.

Armed with her experiences and passion for the work, she joined the Los Angeles Fire Department in 2001. Although aware of possible discrimination and harassment against women in the department, she did not hesitate to join when presented with the opportunity. In her words, "I was willing to overlook ... the dirty jokes, the ...

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