Chapter 4
Organisational Resistance to Change
Chapter Outline
Introduction
Core Facts of Resistance to Change
Individual and Group Resistance to Change
Overcoming Resistance to Change
Strategies for Introducing Planned Change
Techniques to Manage Resistance during Change
Other Strategies for Introducing Change
Summary
Case Study
Review Questions
Exercises
“It is the nature of man as he grows older to protest against change, particularly change for the better.”
— John Steinbeck
4.1 INTRODUCTION
Change originates from vitality and is a positive and necessary sign of growth and progress. People resist change because it is easier to continue with what you are doing rather than learn something new. People resist change because it is difficult ...
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