CHAPTER 4

The Talent Within

While experience, brainpower, and willpower all affect performance significantly, only the presence of the right talents—recurring patterns of behaviour that fit the role—can account for this range of performance. Only the presence of talents can explain why, all other factors being equal, some people excel in the role and some struggle.

—Marcus Buckingham

The Talent Within

The War on Talent and the rise of Talent Management processes within organizations speaks of a world where the talent resource held by people within the workplace is being recognized as a key competitive advantage. But too often senior leaders declare that, yes, people are important or employees must come first and yet, sadly, too often the way ...

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