CHAPTER 8

Performing Assessments that Dramatically Improve Business Results

Sara Núñez, PMP, OPM3® Assessor/Consultant

What do your organization or your customers think about your project, program, and portfolio processes? Are the processes known for getting the right things done? Do the practices drive your organization to gain competitive advantages in the market? These are key questions asked by any organization effectiveness and efficiency expert. They are especially important questions to ask service delivery organizations, because their project, program, or portfolio practices represent their company’s product, brand, and success in the market. There is no room for failure in these practices when they support engagements that bring in revenue ...

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