6

MANAGE IMPROVEMENT

This section describes the processes to transform the assessment results into an improvement plan within the context of the organization. The difficulty of selecting a single improvement path stems from understanding the complex organizational variables (e.g., strategy, process, technology, communication channels, change readiness, culture, and style). The OPM3 practitioner guides the selection of improvements by translating the art of the possible into the science of the practical. Once selection is complete, the organization executes the improvement plan by leveraging project and program management methodologies. Linking organizational metrics to the improvement activity improves the odds of success by engaging management ...

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