Conclusion

DOI: 10.4324/9781003268963-6

The shock of COVID-19 is currently the toughest stress test that the global economy has ever gone through. Since it is so extreme in both duration and severity, resilience must become a core philosophy within system management and operations to ensure organizations’ ability to continue to function despite disruptions. Moreover, in addition to learning how to adapt and improve in the aftermath of crises, organizations must learn to seize upon new or revealed opportunities. This study explores the critical role of risk management and organizational resilience during times of adversity and turbulent crisis. Integrating concepts from risk management, Corporate Social Responsibility (CSR) and organizational ...

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