If you wish to succeed in managing and controlling others—learn to manage and control yourself.
—WILLIAM J. H. BOETCKER
E-mail is the most abused form of communication in the workplace today. I believe it’s the number one reason why communication in Corporate America has never been worse. That’s why a number of companies are experimenting with outlawing e-mail once a week.
Many think that e-mail is the answer to everything, so the quality of our communication has really suffered. It is also one of the easiest ways to waste time under the disguise of doing something worthwhile.
To be effective, you need to really have discipline when it comes to e-mail. E-mail is a love/hate relationship: ...